Contact Us

We will be happy to help with any enquiry you have but before you contact us by phone or contact form, you may find the information you need on our main website or our Frequently Asked Questions page

Feedback and complaints

To make a comment on our services, please visit our on-line Comments and Complaints page
Telephone our call centre
Telephone: 01905 722233


Emergency out of hours: 01562 733178


Visit in person

Monday 9:00am - 5.00pm
Tuesday 9:00am - 5.00pm
Wednesday 9:00am - 5.00pm
Thursday 9:00am - 5.00pm
Friday 9:00am - 5.00pm

Closed weekends and public bank holidays.


We operate an appointment only based system.
Appointments can be booked at The Hive in person or by telephone on 01905 722233. Visit our Customer Service Centre to see a Customer Services Advisor at the address below.


Worcestershire Hub Customer Service Centre
The Hive,
Sawmill Walk,
The Butts,

Postal address

Worcester City Council
The Guildhall
High Street

Contact Form

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