Contact Us
We will be happy to help with any enquiry you have but before you contact us by phone or contact form, you may find the information you need on our main website or our Frequently Asked Questions page
Feedback and complaints
To make a comment on our services, please visit our on-line Comments and Complaints page
Telephone our call centre
Telephone: 01905 722233
Emergency out of hours: 01562 733178
Visit in person
Monday | 9:00am - 5.00pm |
Tuesday | 9:00am - 5.00pm |
Wednesday | 9:00am - 5.00pm |
Thursday | 9:00am - 5.00pm |
Friday | 9:00am - 5.00pm |
Closed weekends and public bank holidays.
We operate an appointment only based system.
Appointments can be booked at The Hive in person or by telephone on 01905 722233. Visit our Customer Service Centre to see a Customer Services Advisor at the address below.
Worcestershire Hub Customer Service Centre
The Hive,
Sawmill Walk,
The Butts,
Worcester,
WR1 3PB
Postal address
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY